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How bob68 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our platform — and how we keep that information secure.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and delete dataCookie and session transparencyIndonesia-region policy scope
bob68 How bob68 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at bob68 is built around four practices: secure transmission, limited data sharing, transparent cookie use, and a clear process for handling your requests. We apply SSL encryption across all account pages and payment flows, so information moving between your device and our platform stays private in transit. Cookies help us keep your session active and remember your preferred wallet — you can manage these through your browser settings at any time.

Encrypted Data Transmission SSL encryption covers every account login, deposit via DANA, OVO, or GoPay, and withdrawal request — your data moves securely between your device and our platform.
Limited Third-Party Sharing We share data only with payment processors and identity verification services strictly needed to run your account. No data is passed to advertisers or data brokers.
Cookie and Session Controls We use session cookies to keep you logged in and functional cookies to remember your preferred payment method. You can adjust or clear these through your browser at any time.
Your Rights and Requests You can request to view, correct, or delete the personal data we hold on your account. Submit your request through live chat or email and we will respond promptly.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is handled, want to request a copy of what we hold, or need to update something in your account profile, our support team is the right place to start. Requests related to data access, correction, or deletion are handled through the same channels as general account help — reach us by live chat, email, or the in-app support form.

Team online

Live Chat

Start a live chat session from the account area for real-time help with data questions, wallet verification issues, or account access concerns.

Email Support

Send a detailed data request or privacy concern to our support email. Include your registered account email so we can locate your records quickly.

In-App Support Form

Use the support form inside your account dashboard to submit a formal data access or deletion request. We confirm receipt and respond within a reasonable timeframe.

Common Questions About Our Privacy Policy

Real questions we get from account holders about data, cookies, wallet privacy, and how to exercise your rights — answered directly so you know exactly where things stand.

No. We receive only a transaction reference and the amount from the payment provider. Your wallet PIN and full account credentials are never stored on our servers.

Yes. Submit a data access request via live chat or email using your registered account address. We locate your records and respond within a reasonable timeframe.

Retention periods depend on data type and applicable legal requirements in the regions where we operate. We hold data only as long as legally required or operationally necessary.

We use session and functional cookies to keep your account active and remember your payment preference. You can manage or clear these through your browser settings any time.

Only with payment processors like DANA, OVO, and GoPay and identity verification services needed to run your account. We do not sell or pass data to advertisers or third-party marketers.

Contact our support team through live chat or the in-app support form and submit a deletion request. Include your registered account email so we can identify your records accurately.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.