Reference

What You Agree to When You Use bob68

These terms set out the rules between you and bob68 — covering how your account works, what we expect from you, and what you can expect from us.

Account eligibility appliesDANA, OVO, GoPay deposits coveredLocal law governs accessOne account per personTerms updated with notice
bob68 What You Agree to When You Use bob68
HOW WE HANDLE THIS

How bob68 Manages Accounts and Data Under These Terms

Our approach to account data, wallet verification, and security follows a consistent process outlined in these terms. Each section below covers a distinct part of how we operate — from how long we hold account records to how you can request a change to your registered details.

Data Retention

Account records, transaction history, and wallet linkage details are retained in line with our data policy. You can request a summary of stored data through the account settings page.

Account Security

Your account is protected with login verification at each session. If you suspect unauthorised access, use the account lock option immediately and contact our support team via live chat.

Cookie and Session Terms

We use session cookies to keep your lobby state active across pages. No payment data is stored in cookies — wallet details for DANA, OVO, and GoPay are handled only at transaction level.

Requesting Account Changes

To update your registered name, contact number, or linked wallet, submit a request through the account verification flow. Changes to wallet details require identity confirmation before they take effect.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you believe a rule has been applied incorrectly to your account, our support team is the right starting point. You can reach us through live chat inside the platform, by email, or through the help desk linked in your account dashboard. Players in Tangerang and across Indonesia can expect responses in English with clear references to the specific clause in question.

Live Chat Open the chat window from inside your account dashboard. Describe your terms query and our team will reference the relevant clause directly in the reply.
Email Support Send a detailed message to our support address found in the account help section. Include your registered email and the specific terms section you are querying.
Help Desk The help desk inside your account lists common terms questions with direct answers. For wallet-linked disputes involving DANA, OVO, or GoPay, start here first.

Your Questions About These Terms, Answered

These are the questions we get asked most often about how our terms work in practice — covering account rules, wallet linking, data rights, and what happens when terms change.

The core account terms apply equally regardless of which wallet you use. However, wallet-specific verification steps for DANA, OVO, and GoPay are outlined in the payment section of these terms.

No. These terms permit one account per person. Duplicate accounts may be suspended and any balance held pending review until identity is confirmed through our standard verification process.

We retain transaction and account records for a defined period after closure, as required by our data policy. You may request a copy of your data before or after closing your account via the help desk.

We send notice through your registered contact details or via an in-platform message before any material change takes effect. Reviewing your account inbox regularly keeps you across any updates.

Contact our support team through live chat or email, quoting the specific clause you believe was misapplied. We will review and respond with a reference to the relevant section of the current terms.

Access and service availability depend on local law and eligible regions. Where access is permitted under local law, these terms apply in full from the moment you open your account and use the platform.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.